General Questions:

  • Q: Where is Artisan Sole LLC located?
    • A: We are located at 125 N Tejon St, Colorado Springs, CO 80903.
  • Q: What type of shoes do you sell?
    • A: We specialize in [Insert Specific Shoe Types Here – e.g., handcrafted leather shoes, unique designer shoes, athletic footwear, etc.]. Our collection is curated to offer both style and quality.
  • Q: What are your store hours?
    • A: [Insert Store Hours Here – e.g., Monday-Saturday: 10 AM – 6 PM, Sunday: Closed].
  • Q: How can I contact Artisan Sole LLC?
    • A: You can reach us by phone at +1 7195213861 or by email at crawford@derrickanthony.fun.

Online Orders & Shipping:

  • Q: Do you offer online shopping?
    • A: Yes! You can browse and purchase our shoes online at derrickanthony.fun.
  • Q: What are your shipping options and costs?
    • A: We offer [Insert Shipping Options Here – e.g., standard, expedited, etc.]. Shipping costs vary depending on the destination and shipping method. You can find detailed shipping information during the checkout process.
  • Q: How long does shipping take?
    • A: Shipping times vary depending on your location and the chosen shipping method. Typically, orders are processed within [Insert Processing Time Here – e.g., 1-2 business days] and shipped within [Insert Shipping Time Here – e.g., 3-7 business days].
  • Q: Do you ship internationally?
    • A: [Insert Answer Here – e.g., Yes, we ship internationally. / No, we currently only ship within the United States.].
  • Q: How can I track my order?
    • A: Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.  

Returns & Exchanges:  

  • Q: What is your return policy?
    • A: We accept returns of unworn and undamaged shoes within [Insert Return Period Here – e.g., 30 days] of purchase. Please refer to our full return policy on our website for more details.
  • Q: How do I initiate a return or exchange?
    • A: To initiate a return or exchange, please contact us at crawford@derrickanthony.fun with your order number and reason for the return or exchange.
  • Q: Who pays for return shipping?
    • A: [Insert Answer Here – e.g., Customers are responsible for return shipping costs. / We offer free return shipping for eligible items.].
  • Q: Can I exchange my shoes for a different size or style?
    • A: Yes, we offer exchanges for different sizes or styles, subject to availability. Please contact us to arrange an exchange.

Products & Sizing:

  • Q: How do I know what size to order?
    • A: We provide a size chart on our website to help you find the right fit. If you have any questions, feel free to contact us for assistance.
  • Q: Are your shoes true to size?
    • A: Sizing can vary depending on the brand and style. We recommend referring to our size chart and customer reviews for guidance.
  • Q: Do you offer wide width or narrow width shoes?
    • A: [Insert Answer Here – e.g., Yes, we offer a selection of wide and narrow width shoes. / No, we currently only offer standard width shoes.].
  • Q: How do I care for my shoes?
    • A: Care instructions vary depending on the type of shoe. We recommend following the manufacturer’s guidelines and using appropriate shoe care products.

Payment & Security:

  • Q: What payment methods do you accept?
    • A: We accept [Insert Payment Methods Here – e.g., major credit cards, PayPal, etc.].
  • Q: Is my payment information secure?
    • A: Yes, we use secure payment gateways to protect your payment information.