At Artisan Sole LLC, we strive to provide fast and reliable shipping so you can enjoy your new shoes as soon as possible. Please read through our shipping policy below for all the details about shipping timelines, costs, and more.
1. Shipping Methods and Delivery Time
We offer a variety of shipping options to ensure your order arrives promptly. All orders are processed within 1–2 business days. Shipping times are estimated from the moment your order is processed, not when it is placed.
- Standard Shipping: Typically takes 5–7 business days for delivery.
- Expedited Shipping: Typically takes 2–3 business days for delivery.
- Next-Day Shipping: Available upon request, and typically arrives the next business day.
Shipping times may vary depending on your location, availability of items, and the carrier used.
2. Shipping Costs
- Standard Shipping: [Insert flat rate or free shipping threshold].
- Expedited Shipping: Additional charge depending on your location.
- Next-Day Shipping: Additional charge for expedited next-day delivery.
Shipping costs will be calculated during checkout based on your order’s weight, dimensions, and delivery location.
3. Order Processing
Orders are typically processed within 1–2 business days. Please allow for additional processing time during peak seasons (such as holidays). Orders placed on weekends or holidays will be processed the next business day.
4. Tracking Your Order
Once your order has shipped, you will receive an email notification with a tracking number. You can track your order using this number on the carrier’s website. If you do not receive tracking information within 2 business days after your order ships, please reach out to us at crawford@derrickanthony.fun.
5. International Shipping
Currently, we only offer shipping within the United States. We are working to expand our shipping options to include international locations in the future.
6. Address Accuracy
Please ensure that the shipping address you provide at checkout is accurate and complete. We are not responsible for delays, lost packages, or additional fees resulting from incorrect or incomplete addresses.
7. Shipping Issues
If your order is delayed, lost, or damaged during transit, please contact us at crawford@derrickanthony.fun. We will assist in resolving the issue with the carrier. For damaged items, please provide photos of the product and packaging.
8. Contact Us
If you have any questions about our shipping policy, feel free to contact us at:
Artisan Sole LLC
Email: crawford@derrickanthony.fun
Phone: +1 719-521-3861
Address: 125 N Tejon St, Colorado Springs, CO 80903